Notice

We will be closed on Thursday, June 19, in observance of Juneteenth. This federal holiday marks June 19, 1865, when slavery officially ended in the United States. To learn more about this important historical day, please visit this resources page.


From Friday May 23rd through Friday, August 29, 2025: Customer Service hours will be 8:00 AM – 6:30 PM EST Monday through Thursday and 8:00 AM - 1:00 PM EST on Friday.

To view benefit information and claim status at any time, you can sign into your account or use our Interactive Voice Response System 24/7 at 800-452-9310.

Allied Administrators


Allied Administrators (2-50 groups)

  • Allied Administrators is continuing full operations during the current public health situation. Self-service online functionality is available as usual. The customer service team is available to help and can be reached via (415) 989-7443, or by emailing cs@alliedadministrators.com.
  • To change eligibility, Employee and Group information, or to pay premiums, please visit the Allied Administrators Small Business Program Portal at www.alliedadministrators.com. For adds and deletes, you may use the portal or e‐mail info@alliedadministrators.com.
  • Once autopay is set up, there is no further action needed. The payment will process each month on the day they preselect. There is an autopay option for setting a payment threshold. For example: the group can ensure the payment does not autopay if the billed amount is over a certain amount. In that case, they would need to initiate the payment manually.