Notice


Thru September 2, 2022 our customer service hours are as follows:

Monday – Thursday
8:00 AM ET – 6:30 PM ET

Friday
8:00 AM ET – 1:00 PM ET

To view benefit information and claim status, self-service by signing into your account or using our Interactive Voice Response System (IVR) 24/7 at 800-452-9310.
Account registration

Choose your user type

Member
Dentist
Broker
Employer
MySmile® Account
View/print ID Card
View your coverage
Get an estimate
Check Claims
As a MySmile® member, enjoy free and easy-to-use tools that make navigating your dental benefits a whole lot simpler.

I am the subscriber and ...

Your member ID is a series of 9 numbers in the format ###-##-#### which may have been provided by your employer. It is located on your Dental ID card.
or

I am the dependent and ...

A member of the subscriber’s family who is eligible for benefits under the plan (as defined by each specific plan) other than the subscriber.
Dentist account
Check patient eligibility
Track claim status and payments
Review Pre-Treatment estimates
View your handbook and fee schedules
With a Dentist account, you can get access to our many great tools that make your job easier.
Broker account
View your clients' details
Access group benefit booklets and overviews
Manage your clients' enrollment (with proper permissions)
With a Broker account, you can view their group information and contacts, as well as find the most up to date documentation to help make your life a little bit easier.
Employer account
Manage your group's enrollment
Access your group benefit booklets and overviews
Manage portal permissions (as an Administrator)
We offer two types of access to our Employer secure website:

  • Group administrator
    • As a group administrator, you will be able to manage your group’s enrollment, view benefit summaries and overviews, and manage portal permissions for your team.
    • To request an online account, please contact us at 973-285-4144. Have your group number, name, and email address readily available so we can provision your account. Once your account is provisioned by our Enrollment team, you will receive an email with instructions on how to register for the secure website.

  • Benefit administrator
    • As a benefit administrator, you will be able to manage your group’s enrollment and view benefit summaries and overviews.
    • To request an online account, please contact your group administrator. Once your account is created by your group administrator, you will receive an email to register for your online account. Your group administrator will also provide you with a passcode to complete your profile.

If you already have a user name and password, please sign in.