Notice
On May 21st, our call center will operate from 8 AM to 11:45 AM and will be closed in the afternoon.
From Friday May 23rd through Friday, August 29, 2025: Customer Service hours will be 8:00 AM – 6:30 PM EST Monday through Thursday and 8:00 AM - 1:00 PM EST on Friday.
To view benefit information and claim status at any time, you can sign into your account or use our Interactive Voice Response System 24/7 at 800-452-9310.
Online Account Benefits
Create a secure, online account to access the information you need, when you need it.
Members
Create a secure MySmile® account to:
- View your coverage
- Check your dental claims
- Print ID cards
- Review your treatment history
Dentists
Create a secure account to:
- Check patient eligibility
- Track claim status and payments
- Review Pre-Treatment estimates
- View your handbook and fee schedules
Brokers
Create a secure account to:
- View your clients' details
- Access group benefit booklets and overviews
- Manage your clients' enrollment (with proper permissions)
- Quick links to helpful resources
Employers
Create a secure account to:
- Manage your group's enrollment
- Access your group benefit booklets and overviews
- Manage portal permissions (as an Administrator)
- Quick links to helpful resources
