Alert

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On October 10, we will be upgrading our phone system. This enhancement will improve your future experience. It may result in additional wait times during our transition. We appreciate your understanding and patience as we work to serve you better.

On October 10, our call center will be closed for staff training between 12 PM and 1 PM ET.
On October 9, due to the enhancement to our phone system, our IVR will be unavailable for self-service from 6.30 PM through 11:59 PM ET.

Email Policy

All Delta Dental members are added to all digital communications lists and notifications automatically following the creation of a MySmile® account. However, each user has the opportunity to opt-out of certain notifications.

Email
Every email from Delta Dental will include an “unsubscribe” link with instructions. You can remove yourself from an email notification by clicking on the unsubscribe link contained in the footer of each email. The unsubscribe function at the bottom of a specific email is designed to only remove you from that particular email list, not all Delta Dental of Connecticut communications. Please note, that you cannot opt out of certain messages, such as account status, website updates, or other similar communications. Please allow 48 hours to be removed from a list.

DeltaDentalCT.com has a NO SPAM policy. If you have received an unsolicited email which appears to be promoting Delta Dental, please forward a copy of the offending email immediately to SuspiciousActivity@DeltaDentalNJ.com. Delta Dental policy is to have staff review and investigate the submission and follow up with you to communicate our findings. An easy way to recognize a fake Delta Dental email notification is that it will be missing an unsubscribe link and email policy link at the bottom.