Notice
From Friday May 23rd through Friday, August 29, 2025: Customer Service hours will be 8:00 AM – 6:30 PM EST Monday through Thursday and 8:00 AM - 1:00 PM EST on Friday.
To view benefit information and claim status at any time, you can sign into your account or use our Interactive Voice Response System 24/7 at 800-452-9310.
Operations During COVID-19
Delta Dental of New Jersey is operational during the current health crisis even though we are working remotely. To protect our associates and their families during the current health crisis, we have a reduced number of staff available to take phone calls. You may experience longer than normal wait times. We continue to pay claims, monitor enrollment and eligibility, and more.
Our web site is your best resource, as our Member, Dentist, and Employer portals are available for you to review claims, check eligibility and benefits, and perform other self-service functions.
If you need to contact us, you can reach us via email.
Additionally, our Interactive Voice Response System (IVR) is operational 24/7 for self-service at 800-452-9310.
See below for additional information and resources, including what to do in case of a dental emergency.
Resources
Dental emergency
Find a dentist taking emergency patients
Employers
Coverage continuation and additional contact information
Oral Health Information
Keep your oral health in check during the health crisis
Members
Stay in touch and find what you need during the pandemic
