June 5, 2020: Member and Dentist secure websites are currently unavailable. We are sorry for the inconvenience and thank you for your patience while we work to restore this feature.
Our Interactive Voice Response System (IVR) is operational 24/7 for self-service at 800-452-9310.
Our call center is open 8 AM – 4:30 PM Eastern time Monday – Friday. We are working with reduced staff, therefore you may experience longer than normal wait times. Learn more about how we’re continuing to serve our customers during this time.
Delta Dental of New Jersey is operational during the current health crisis even though we are working remotely. To protect our associates and their families during the current health crisis, we have a reduced number of staff available to take phone calls. You may experience longer than normal wait times. We continue to pay claims, monitor enrollment and eligibility, and more.
Our web site is your best resource, as our Member, Dentist, and Employer portals are available for you to review claims, check eligibility and benefits, and perform other self-service functions.
If you need to contact us, you can reach us via email.
Additionally, our Interactive Voice Response System (IVR) is operational 24/7 for self-service at 800-452-9310.
See below for additional information and resources, including what to do in case of a dental emergency.