Notice
On May 21st, our call center will operate from 8 AM to 11:45 AM and will be closed in the afternoon.
From Friday May 23rd through Friday, August 29, 2025: Customer Service hours will be 8:00 AM – 6:30 PM EST Monday through Thursday and 8:00 AM - 1:00 PM EST on Friday.
To view benefit information and claim status at any time, you can sign into your account or use our Interactive Voice Response System 24/7 at 800-452-9310.
Initial Credentialing (new dentists) and Recredentialing
Delta Dental has partnered with DentalXChange to bring you online recredentialing
Your entire recredentialing process with Delta Dental of New Jersey & Connecticut will now take place online. This new capability, developed for us with DentalXChange, simplifies recredentialing for you.
Here's what you need to know:
If you have any questions, please call our Professional Relations Department at 888-396-6641.
Here's what you need to know:
- You won’t receive a recredentialing package in the mail anymore. Instead, the email from DentalXChange will include a link to our online credentialing portal. The portal contains everything you need for credentialing in one convenient location.
- There’s nothing you need to do right now. When you come due for recredentialing, you’ll receive an email from DentalXChange to get started.
- The online credentialing tool is free and contains several time-saving features. Online forms have auto-populating fields, so you only need to enter information once. There’s an online repository to store documents. You can e-sign your credentialing documents, too.
