Notice

Monday, January 19: Our Customer Service center will be open from 8:00 a.m. to 5:00 p.m. in observance of Martin Luther King Jr. Day and will have reduced staffing levels which may result in longer wait times than usual . To view benefit information and claim status at any time, you can sign into your account or use our Interactive Voice Response System 24/7 at (800-452-9310).

Initial Credentialing (new dentists) and Recredentialing

Delta Dental has partnered with DentalXChange to bring you online recredentialing

Your entire recredentialing process with Delta Dental of New Jersey & Connecticut will now take place online. This new capability, developed for us with DentalXChange, simplifies recredentialing for you.

Here's what you need to know:

  • You won’t receive a recredentialing package in the mail anymore. Instead, the email from DentalXChange will include a link to our online credentialing portal. The portal contains everything you need for credentialing in one convenient location.
  • There’s nothing you need to do right now. When you come due for recredentialing, you’ll receive an email from DentalXChange to get started.
  • The online credentialing tool is free and contains several time-saving features. Online forms have auto-populating fields, so you only need to enter information once. There’s an online repository to store documents. You can e-sign your credentialing documents, too.
We still recredential dentists every three years. For example, if you were last credentialed in 2022, you’ll be recredentialed again in 2025, using DentalXChange. Look for an email from DentalXChange when it’s nearing time for your next recredentialing.


Recredentialing            New dentists            Add a location

If you have any questions, please call our Professional Relations Department at 888-396-6641.