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Attention Delta Dental providers: Protect your practice and patient data with multi-factor authentication. As of October 20, 2025, all users will need their password and an additional way to confirm their identity to log in to their Delta Dental of Connecticut account. Check back for updates.
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Customer Service Summer Hours (through Friday, 8/29/2025): 8:00 AM – 6:30 PM EST Monday through Thursday and 8:00 AM - 1:00 PM EST on Friday.
To view benefit information and claim status at any time, please sign into your account or use our Interactive Voice Response System 24/7 at 800-452-9310.

Procedure Code Lookup

The updated Procedure Code Lookup (PCL) tool is even better equipped to help your office look up:

  • Procedure codes,
  • Benefit coverage, and
  • Individual patient history

With its easy-to-use self-service options, the PCL tool can help you answer questions more efficiently and effectively with these features at your fingertips:

  • Convenient access: The tool is located on our Patient Benefits Details page and can be accessed after you enter patient-specific information.
  • Comprehensive information: Upon entering a procedure code, the tool is designed to display the following categories of information:
    • Class of Service
    • Covered | Not Covered | Elective | COTC & Preauthorization Requirements | Age limitations (code and/or contractual)
    • Frequency limitations and usage
    • Treatment History and Related Treatment History returned for the dates within the procedure frequency time limitations.

Some instances may still require a call, including inquiries about DeltaCare and Flagship.




Watch this short video to learn more.