Notice
On Friday, March 31, 2023: Customer Service hours will be 9:45 AM - 4:30 PM ET. We apologize for any inconvenience this may cause.
To view benefit information and claim status, self-service by signing into your account or using our Interactive Voice Response System (IVR) 24/7 at 800-452-9310.31
Now live: new and improved procedure code lookup
The updated Procedure Code Lookup (PCL) tool is even better equipped to help your office look up:
With its easy-to-use self-service options, the PCL tool can help you answer questions more efficiently and effectively with these features at your fingertips:
Some instances may still require a call, including inquiries about DeltaCare and Flagship.
Watch this short video to learn more.
- Procedure codes,
- Benefit coverage, and
- Individual patient history
With its easy-to-use self-service options, the PCL tool can help you answer questions more efficiently and effectively with these features at your fingertips:
- Convenient access: The tool is located on our Patient Benefits Details page and can be accessed after you enter patient-specific information.
- Comprehensive information: Upon entering a procedure code, the tool is designed to display the following categories of information:
- Class of Service
- Covered | Not Covered | Elective | COTC & Preauthorization Requirements | Age limitations (code and/or contractual)
- Frequency limitations and usage
- Treatment History and Related Treatment History returned for the dates within the procedure frequency time limitations.
Some instances may still require a call, including inquiries about DeltaCare and Flagship.
Delta Dental of Connecticut is a part of Delta Dental Plans Association. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories.
