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On October 10, we will be upgrading our phone system. This enhancement will improve your future experience. It may result in additional wait times during our transition. We appreciate your understanding and patience as we work to serve you better.

On October 10, our call center will be closed for staff training between 12 PM and 1 PM ET.
On October 9, due to the enhancement to our phone system, our IVR will be unavailable for self-service from 6.30 PM through 11:59 PM ET.

Delta Dental of Connecticut does not have a missing tooth exclusion

Does Delta Dental have a missing tooth exclusion?
No, Delta Dental does not have a missing tooth exclusion. Delta Dental covers the tooth replacement procedures for members who had a tooth fall out or extracted prior to having dental coverage with Delta Dental.

Are you missing a tooth?
When someone loses a tooth because of severe tooth decay, a mouth injury, or some other oral health issue, a dentist can replace it with an implant, bridge, crown, or dentures. These dental procedures are more costly than something like a filling and are considered a “major service.”

What’s a missing tooth exclusion?
Members covered by a dental plan with a missing tooth clause means the dental insurance company will not cover the costs of replacing the tooth if the tooth fell out or was extracted before the current dental coverage started. Members who have a dental plan with a missing tooth exclusion would be responsible for paying all the costs for the tooth replacement procedure.

We do recommend that members request a pre-treatment estimate from their dentist and submit it to us. By doing this, a member will have an idea of what Delta Dental will cover and the potential out-of-pocket costs for the member.

It’s important to note that if employers require a waiting period, the member will need to wait that specified amount of time before having a tooth replacement procedure. If a member is unsure if their dental plan has a waiting period, please ask them to check their policy documents.