Alert

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Attention Delta Dental providers: Protect your practice and patient data with multi-factor authentication. As of October 20, 2025, all users will need their password and an additional way to confirm their identity to log in to their Delta Dental of Connecticut account. See how MFA works.
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Customer Service Summer Hours (through Friday, 8/29/2025): Monday through Thursday 8:00 AM – 6:30 PM ET and Friday 8:00 AM - 1:00 PM ET. To view benefit information and claim status at any time, please sign into your account or use our Interactive Voice Response System 24/7 at 1-800-452-9310.
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Dental Radiographs

November 1, 2017
PARSIPPANY, N.J. — November 1, 2017 — The ALARA Principle, As Low As Reasonably Achievable, is practiced by the dental profession to limit exposure to radiation when radiographs are taken.

Combined with limiting dental radiographs to only when a clinician deems them clinically necessary based on a patients unique circumstances, rather than according to the patient’s insurance benefits, this assures patients that the dental profession is sensitive to concerns about X-ray exposure and has responded.

For that reason, Delta Dental of New Jersey and Delta Dental of Connecticut are updating their benefits for radiographs for most new (and some existing) groups. (See the article below for details.)

We recognize that patients sometimes require additional radiographs. If a claim is not paid due to benefit frequency, it may be appealed with documentation detailing why the clinician determined them to be necessary.

The goal is to provide benefits for dental bitewing, panoramic films, and full mouth radiographs when they are clinically necessary, and we want to make sure all claims for these procedures are appropriately considered.

Please make sure that you confirm the limitations for the procedures mentioned here every time you confirm the benefits for a Delta Dental member.


About Delta Dental

Delta Dental of New Jersey, Inc. is New Jersey’s leading dental benefits company, providing or administering coverage to more than 1.6 million people through contracts with groups in New Jersey and Connecticut. In Connecticut, Delta Dental of Connecticut, Inc. is a newly licensed insurer that writes dental coverage on an insured basis, and Delta Dental of New Jersey administers self-funded dental benefit programs. For more information, visit www.deltadentalnj.com.