Notice
Monday, February 16: Our Customer Service center will be closed in observance of President's Day.
To view benefit information and claim status at any time, you can sign into your account or use our Interactive Voice Response System 24/7 at (800-452-9310).
To view benefit information and claim status at any time, you can sign into your account or use our Interactive Voice Response System 24/7 at (800-452-9310).
Holiday Hours 2025-2026
Regular Operating Hours
Monday-Thursday: 8:00 AM – 6:30 PM ET
Friday: 8:00 AM – 5:00 PM ET
You can view benefit information and claim status at any time by signing into your account or using our Interactive Voice Response System 24/7 at 800-452-9310.
Holiday Hours
| December Dates | Hours (ET) | January Dates | Hours (ET) |
|---|---|---|---|
| Friday, December 12 | Closed | Thursday, January 1 | Closed |
| Wednesday, December 17 | 8:00 AM - 12:30 PM, 1:30 PM - 6:30 PM | Friday, January 2 | Closed |
| Wednesday, December 24 | 8:00 AM - 5:00 PM | ||
| Thursday, December 25 | Closed | ||
| Friday, December 26 | Closed | ||
| Wednesday, December 31 | 8:00 AM - 5:00 PM | ||
