Notice
Friday, April 3: Our Customer Service Center will be closed in observance of Good Friday.
Friday, April 10: Our Customer Service Center will only be available from 10:00 AM to 5:00 PM, due to staff development.
To view benefit information and claim status at any time, you can sign into your account or use our Interactive Voice Response System 24/7 at (800-452-9310).
Friday, April 10: Our Customer Service Center will only be available from 10:00 AM to 5:00 PM, due to staff development.
To view benefit information and claim status at any time, you can sign into your account or use our Interactive Voice Response System 24/7 at (800-452-9310).
Holiday Hours 2025-2026
Regular Operating Hours
Monday-Thursday: 8:00 AM – 6:30 PM ET
Friday: 8:00 AM – 5:00 PM ET
You can view benefit information and claim status at any time by signing into your account or using our Interactive Voice Response System 24/7 at 800-452-9310.
Holiday Hours
| December Dates | Hours (ET) | January Dates | Hours (ET) |
|---|---|---|---|
| Friday, December 12 | Closed | Thursday, January 1 | Closed |
| Wednesday, December 17 | 8:00 AM - 12:30 PM, 1:30 PM - 6:30 PM | Friday, January 2 | Closed |
| Wednesday, December 24 | 8:00 AM - 5:00 PM | ||
| Thursday, December 25 | Closed | ||
| Friday, December 26 | Closed | ||
| Wednesday, December 31 | 8:00 AM - 5:00 PM | ||
