Notice

On May 21st, our call center will operate from 8 AM to 11:45 AM and will be closed in the afternoon.

From Friday May 23rd through Friday, August 29, 2025: Customer Service hours will be 8:00 AM – 6:30 PM EST Monday through Thursday and 8:00 AM - 1:00 PM EST on Friday.

To view benefit information and claim status at any time, you can sign into your account or use our Interactive Voice Response System 24/7 at 800-452-9310.

The Dual Option

Providing Cost Savings and Flexibility

Our Dual Option lets companies of 10+ enrolled employees offer a choice between two plan options. Employees can choose coverage that fits their specific needs instead of settling for a one-size-fits-all plan; they can stay with the lower-cost plan or “buy-up” to get more robust benefits.


Here are a few of the benefits of the dual option:


Premium savings
Letting employees choose between options can provide premium savings for the employer, as many may choose the lower-cost plan.
  Benefit choices
For example, one employee may buy-up to the richer plan for an orthodontic benefit, and a coworker who doesn’t need that benefit can choose the lower-cost plan.
  Flexibility from year to year
Employees expecting additional dental care can buy-up into the richer plan for the coming year. They can return to the lower-cost plan the following year.
  Better network coverage
By including a PPO plus Premier plan as one of the options, employers can provide their employees with access to the nation’s largest dental network.
  Other features:
  • allows executive carve-outs
  • works with voluntary plan design
  • enables employers to provide options their employees want
Employees get more choices.
Employers get a great program at an affordable price.
To learn more about our affordable plan options or to get a quote, contact your AE.
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