Alert

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Attention Delta Dental providers: Protect your practice and patient data with multi-factor authentication. As of October 20, 2025, all users will need their password and an additional way to confirm their identity to log in to their Delta Dental of Connecticut account. See how MFA works.
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Customer Service Summer Hours (through Friday, 8/29/2025): Monday through Thursday 8:00 AM – 6:30 PM ET and Friday 8:00 AM - 1:00 PM ET. To view benefit information and claim status at any time, please sign into your account or use our Interactive Voice Response System 24/7 at 1-800-452-9310.

Core Market Updates


Enrollment/Eligibility

  • Manual eligibility updates: log into our employer portal to view and process eligibility updates in real time. If you have been authorized and need to obtain your username and password, send an email to eliginquiry@DeltaDentalNJ.com.
  • Electronic file eligibility (EDI files) are processed within 2 business days of receipt.
  • Manual enrollment changes can also be sent to eliginquiry@DeltaDentalNJ.com or faxed to 973-285-4142.
Billing

  • For self-funded employers with weekly claim debits: We will continue to debit claims that are paid in the prior week and notify you via the weekly/monthly claims invoice.
  • For fully-insured employers with monthly premium debits: We will continue to debit premiums on a monthly basis.