Notice
From Friday May 23rd through Friday, August 29, 2025: Customer Service hours will be 8:00 AM – 6:30 PM EST Monday through Thursday and 8:00 AM - 1:00 PM EST on Friday.
To view benefit information and claim status at any time, you can sign into your account or use our Interactive Voice Response System 24/7 at 800-452-9310.
Core Market Updates
Enrollment/Eligibility
- Manual eligibility updates: log into our employer portal to view and process eligibility updates in real time. If you have been authorized and need to obtain your username and password, send an email to eliginquiry@DeltaDentalNJ.com.
- Electronic file eligibility (EDI files) are processed within 2 business days of receipt.
- Manual enrollment changes can also be sent to eliginquiry@DeltaDentalNJ.com or faxed to 973-285-4142.
- For self-funded employers with weekly claim debits: We will continue to debit claims that are paid in the prior week and notify you via the weekly/monthly claims invoice.
- For fully-insured employers with monthly premium debits: We will continue to debit premiums on a monthly basis.
