My name is Kerissa and I derive from the Sunshine State! I’ve lived in five other states, though, including Colorado now after living in NYC for five years! I came here to start a new adventure, and so far I’m making the most of it by becoming a dog mom to my sweet Boxer puppy Matcha. When I’m not at work, I enjoy hanging out in the park, cooking, getting into horoscope nonsense (let's compare our charts on The Pattern) and traveling to new places (pre-pandemic)! I’m also very much a wine enthusiast and love a good cup of black coffee.
Notice
We will be closed on Thursday, June 19, in observance of Juneteenth. This federal holiday marks June 19, 1865, when slavery officially ended in the United States. To learn more about this important historical day, please visit this resources page.
From Friday May 23rd through Friday, August 29, 2025: Customer Service hours will be 8:00 AM – 6:30 PM EST Monday through Thursday and 8:00 AM - 1:00 PM EST on Friday.
To view benefit information and claim status at any time, you can sign into your account or use our Interactive Voice Response System 24/7 at 800-452-9310.
