Notice

Monday, May 25: Our Customer Service center will be closed in observance of Memorial Day. 

May 22 - September 4: Our call center hours on Fridays are 8 AM to 1 PM EDT. Monday through Thursday our call center hours are 8 AM to 6:30 PM EDT. 


To view benefit information and claim status at any time, you can sign into your account or use our Interactive Voice Response System 24/7 at (800-452-9310).

Kerissa Kow

Kerissa Kow

Social Media Content Manager

My name is Kerissa and I derive from the Sunshine State! I’ve lived in five other states, though, including Colorado now after living in NYC for five years! I came here to start a new adventure, and so far I’m making the most of it by becoming a dog mom to my sweet Boxer puppy Matcha. When I’m not at work, I enjoy hanging out in the park, cooking, getting into horoscope nonsense (let's compare our charts on The Pattern) and traveling to new places (pre-pandemic)! I’m also very much a wine enthusiast and love a good cup of black coffee.

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