How to find a dentist when abroad

Contact AXA Assistance for a referral through an English-speaking operator, available 24/7:

• When outside the United States, call: 312-356-5971
• When inside the United States, call: 888-558-2705

Always be sure to identify yourself as a Delta Dental of Connecticut member.

What to know about coverage

Most Delta Dental members can receive both nonemergency and emergency dental care through Passport Dental. However, dentists referred by AXA Assistance are not Delta Dental participating dentists, so non-participating (out-of-network) coverage limits under a member’s Delta Dental plan will still apply.

How to get reimbursed for a foreign claim

You will need to pay the dentist directly for the treatment and then submit a claim to Delta Dental of Connecticut after returning home. Reimbursement is based on the terms and conditions of your existing Delta Dental coverage.

Before you leave the dental office, ask for an itemized bill that includes:

• The dentist's name and address, including the country
• The date of service
• A description or code for each service performed (including what tooth or teeth treated)
• The charges and whether they are listed in U.S. dollars or local currency

Helpful tips for submitting a foreign claim

1. Complete the top section of the ADA claim form (numbers 1-22).
2. Attach the itemized bill and any supporting documentation (it’s okay if it’s not in English).
3. Mail the claim to:
   Delta Dental of New Jersey
   P.O. Box 16354
   Little Rock, AR 72231

Questions?

For more information about Passport Dental or for help filling out a claim form, email Service@DeltaDentalCT.com.

Disclaimer

Passport Dental is available to members who require dental care while traveling outside the United States. It is an international dental referral service administered by AXA Assistance and made available to members by Delta Dental of New Jersey and Delta Dental of Connecticut. This service does not constitute an in-network provider arrangement. Delta Dental is not responsible for the quality, availability, cost, appropriateness, or outcome of care provided by any dentist referred through this service. Members are responsible for paying the treating dentist directly and submitting claims with the required documentation. Claims will be processed as out-of-network claims under the terms of the member’s dental plan, and benefits, if any, will be subject to the plan’s out-of-network reimbursement levels.