Notice

Monday, May 25: Our Customer Service center will be closed in observance of Memorial Day. 

May 22 - September 4: Our call center hours on Fridays are 8 AM to 1 PM EDT. Monday through Thursday our call center hours are 8 AM to 6:30 PM EDT. 


To view benefit information and claim status at any time, you can sign into your account or use our Interactive Voice Response System 24/7 at (800-452-9310).

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If the username matched a record on file, we have sent a confirmation code to the verified phone or verified email. Please allow 5 minutes for your confirmation code to arrive and also check your spam folder. If you have not received your confirmation code, please contact Customer Service at 1-800-452-9310.

Customer Service hours are 8:00 AM - 6:30 PM ET Monday - Thursday and 8:00 AM - 5:00 PM ET on Friday.