Our customer service hours are as follows:

Thursday, June 30: 8:00 AM ET – 6:30 PM ET

Friday, July 1: 8:00 AM ET – 1:00 PM ET

Monday, July 4: Closed in observance of the Independence Day. We wish you and your family a Happy Fourth of July!

To view benefit information and claim status, self-service by signing into your account or using our Interactive Voice Response System (IVR) 24/7 at 800-452-9310.

Claims mailing address

For employer-sponsored claims

Please mail your claims to the below address:

Delta Dental of New Jersey
P.O. Box 16354
Little Rock, AR 72231

This change affects only our mailing address. We are still located in New Jersey and Connecticut, and our phone numbers and Customer Service department remain the same.

Most members won’t need to do anything since our participating dentists in New Jersey and Connecticut have already been notified of the change. Members who reside out of state or see an out-of-network dentist should inform their dental office of the change to reduce any possible delay in their claims.

Members can also print an updated ID card with our new address through their MySmile account
For individual & family plan claims

Please mail your claims to the below address:

Delta Dental of Wisconsin
P.O. Box 103
Stevens Point, WI 54481

For any questions regarding your individual and family plan claims, please call 888-899-3734 or sign in to your account.