Notice
On May 21st, our call center will operate from 8 AM to 11:45 AM and will be closed in the afternoon.
From Friday May 23rd through Friday, August 29, 2025: Customer Service hours will be 8:00 AM – 6:30 PM EST Monday through Thursday and 8:00 AM - 1:00 PM EST on Friday.
To view benefit information and claim status at any time, you can sign into your account or use our Interactive Voice Response System 24/7 at 800-452-9310.
Employer registration
We offer two types of access to our Employer secure website:
If you already have a user name and password, please sign in.
- Group administrator
- As a group administrator, you will be able to manage your group’s enrollment, view benefit summaries and overviews, and manage portal permissions for your team.
- To request an online account, please contact us at 973-285-4144. Have your group number, name, and email address readily available so we can provision your account. Once your account is provisioned by our Enrollment team, you will receive an email with instructions on how to register for the secure website.
- Benefit administrator
- As a benefit administrator, you will be able to manage your group’s enrollment and view benefit summaries and overviews.
- To request an online account, please contact your group administrator. Once your account is created by your group administrator, you will receive an email to register for your online account. Your group administrator will also provide you with a passcode to complete your profile.
If you already have a user name and password, please sign in.
