Notice
On May 21st, our call center will operate from 8 AM to 11:45 AM and will be closed in the afternoon.
From Friday May 23rd through Friday, August 29, 2025: Customer Service hours will be 8:00 AM – 6:30 PM EST Monday through Thursday and 8:00 AM - 1:00 PM EST on Friday.
To view benefit information and claim status at any time, you can sign into your account or use our Interactive Voice Response System 24/7 at 800-452-9310.
Sales & Account Management Contacts
Small Group (Groups with 2-50 employees)
Carin P. Hep
Director, Small Group and Individual Program Sales
Large Group (Groups with 51+ employees)
Kelly Pappas
Broker Commission Questions?
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