June 5, 2020: Member and Dentist secure websites are currently unavailable. We are sorry for the inconvenience and thank you for your patience while we work to restore this feature.
Our Interactive Voice Response System (IVR) is operational 24/7 for self-service at 800-452-9310.
Our call center is open 8 AM – 4:30 PM Eastern time Monday – Friday. We are working with reduced staff, therefore you may experience longer than normal wait times. Learn more about how we’re continuing to serve our customers during this time.
Have a dental emergency and your dentist isn't open due to COVID-19? We always recommend that you try your dentist first. Even if they are not currently accepting patients, they may have a list of dentists or specialists that they can recommend. We reached out to our network of dentists to see who is currently open and accepting new patients during this health crisis. All emergencies are by appointment only. This list will be updated each week.
What is a dental emergency?
A dental emergency generally includes the following symptoms: severe pain, acute infection, swelling, and/or persistent bleeding.