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Delta Dental makes it easy to get
answers when you need them. Here's where to look and
when:
Benefits Connection. This
free online service enables you to access information
about your benefits 24 hours a day, seven days a week,
365 days a year. Use it to answer questions about eligibility
and coverage, determine maximum and deductible balances,
and more.
Online Frequently Asked Questions.
This includes answers to 25 of the most common questions
to Delta Dental, including how to find out what your
treatment will cost beforehand, what happens when you're
covered by two different dental plans (called "coordination
of benefits"), and more.
Use our Customer Service Voice
Response System at 800-452-9310. You can call this
automated system any time of the day or night to obtain
answers to most questions; request forms; obtain information
concerning eligibility, benefits and claims paid status;
and determine maximum and deductible balances.
Contact our Customer Service
Department at 800-452-9310. Our Customer Service
Department is open Monday through Thursday from 8:00
a.m. to 7:00 p.m. Eastern Standard Time, and on Fridays
from 8:00 a.m. to 5:00 p.m. The best time to call is
usually between 8:00 a.m. and 9:00 a.m., and 6:00 p.m.
and 7:00 p.m. daily, and all day Wednesday and Friday.
E-mail Customer Service at service@deltadentalnj.com.
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